Shipping & Return Policy

We ship to the UK, Europe and globally from our UK store.

Kindly note that there will be slight delays in processing and delivering your orders as they will be shipped from the US.

Shipping costs and methods:

We offer free shipping over £120
UK Standard Shipping £11
EU and International shipping fees are weight based starting at approx. £18.50.

Digital Products:

Digital downloads will be made available via a link that will be emailed within 15 minutes of your purchase. I've added a pics of where you can add this language.

Approximate shipping times:

Standard Shipping UK: 2-4 days
Standard Shipping Europe: 7-10 days
ROW: 10-14 days

We use the most economical way to ship to you which is guided by third party carriers who determine the shipping prices.

All our products are sent using tracking with a shipping notification sent to you once your order has shipped.

Shipping Delays:

Unfortunately due to unforeseen issues at warehouses and shipping companies, delivery times can not be guaranteed and your order may be delayed. We apologize if this occurs. We have little control over the delivery once your order ships. In most cases, orders do arrive but can be delayed. Please keep an eye on your shipping tracking for updates.

Brexit Customs Charges:

Due to the new trade agreement all purchases coming out of UK into EU will incur a customs charge which will vary based on the order value. Unfortunately, this will need to be paid by the receiver before you can receive your order.

Return Policy:

We offer a 14-Day No Questions Asked return policy. You can read our full return policy here including terms and conditions.

There are no returns on sale items or our Vagami Collection. Vagami ships in multi-layered protective packaging, therefore once opened we can not accept returns, so please choose carefully.

If you choose to return, you will simply need to email our support via the support tab on our website for a return authorisation and our returns address.

Unfortunately, we do not offer exchanges or refunds on digital products, workshops or coaching.